We offer complete customer support for our templates. We make them and know best how to fix problems that may arise. There are, however, some limitations as to what we can do:
Genealogy Web Templates respects the privacy of our visitors and customers. When you order a template or a custom design, your name, email address, date and the template name are forwarded to us. This information is kept only on my personal computer. No information is ever available to be sold or viewed by any parties.
Through our shopping cart, your credit card number is encrypted and recorded on a separate secure server. The number is NEVER stored on our server or computer.
Since we offer non-tangible irrevocable goods, we do not issue refunds after the product is purchased. If you have any problems with your template, please notify us as soon as possible.
You may only use each template on a single website, belonging to either you or your client. You have to repurchase same template in order to make another project with the same design.
Our website grants you a nonexclusive limited license to use the web templates sold through our web site in accordance with our End User License Agreement.
If you have questions or problems with this site, email the County Coordinator. Please to not ask for specfic research on your family.